Last updated: July 9, 2026
WOODWERA operates this shop and website, including all information, content, features, tools, products, and services available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
WOODWERA is powered by Shopify, which provides us with the online e-commerce platform that allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
"Personal information" means information that identifies, relates to, describes, or is reasonably capable of being associated with you or another person.
We may collect the following categories of personal information:
- Contact information: name, address, billing address, shipping address, phone number, and email address.
- Financial information: credit card, debit card, and financial account numbers, payment card information, transaction details, payment method, payment confirmation, and other payment details.
- Account information: username, password, security questions, preferences, and settings.
- Transaction information: products added to cart, wish list, purchased, returned, exchanged, or cancelled, and history.
- Communications with us: information shared when submitting a customer support request.
- Device information: information about your device, browser, or network connection, IP address, and other unique identifiers.
- Usage information: information about your interaction with the Services.
We may use your personal information to provide the Services, process payments, ship orders, create personalized shopping experiences, provide marketing and advertising, ensure security and fraud prevention, and maintain legal compliance.
We may share your information with third-party service providers (e.g., IT management, payment processing, data analytics, customer support, cloud storage, shipping), marketing and advertising partners, and other units within our corporate group, or to comply with legal obligations.
The Services are hosted by Shopify. For more information about how Shopify uses your personal information, please see the Shopify Consumer Privacy Policy.
